Archive for August 5th, 2008

It seems that Sony has a new angle on how to convince people to buy a Sony PC - teach them how to use it.  Sony is launching a new program, Backstage Service Program, to help students and parents understand computers through a course taught at a Sony store.

These Sony gurus will help students “get the most out of their Sony”.  Aside from teaching someone the basics of computer use, there shouldn’t be a need for this training.  If you need to train someone how to use your computer/operating system/game…guess what - it isn’t user friendly.  Setting aside my Sony hatred, I initially saw this as a nice thing to do for new users.

As I read on in the article I found that not only would these gurus help you with getting things setup, they will also help you with your mp3 players and other peripherals.  Great.

At this point I couldn’t help but think, what is the catch?  Sony couldn’t be doing this purely just to attract new customers, that isn’t their style.  Of course, if you want to take advantage of the backstage program past the initial course they will charge you a mere 129.99 per year.  For your money you will get:

  • PC Setup
  • PC Maintenance
  • Support
  • Premium Repair Support

What is the difference between ‘Support’ and ‘Premium Repair Support’?  Is this service worth the money?  Would you want the same guy that is trying to sell you a 36′ inch. LCD TV & 80 dollar HDMI cables to be replacing the heat sink on your motherboard?

You Decide…and then let me know.

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